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Refund and Returns Policy
Returns and Refunds Policy
At Daisy Crochet, we take pride in crafting high-quality, handmade items with care and attention to detail. Please take a moment to review our Returns and Refunds Policy before making your purchase:
No Returns Accepted
Due to the handmade nature of our products, we do not accept returns. We encourage you to carefully review product descriptions, measurements, and photos before placing your order. If you have any questions or need additional details about a product, feel free to reach out to us at [email protected].
Refund Policy
- Refunds are only available for orders that arrive damaged, defective, or incorrect due to our error.
- Requests for refunds must be submitted within 30 days of receiving your order. Please email us at [email protected] with the following information:
- Order number
- Description of the issue
- Photos of the item(s) and packaging (if applicable)
Exceptions
- Refunds cannot be issued for delays caused by the shipping carrier or for items lost in transit unless insurance was purchased during checkout.
- Sale items and custom orders are non-refundable under any circumstances.
We appreciate your understanding and thank you for supporting Daisy Crochet. If you have any concerns, don’t hesitate to contact us at [email protected].